IT Essentials-Chapter 6: PC Hardware and Software
(Version 4.1)
Chapter 6
Exam - IT Essentials: PC Hardware and Software (Version 4.1)
jawaban
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pertanyaan
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1- Ethernet
2- modem
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Which two laptop ports are used primarily for communication and network connectivity?
(Choose two.)
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Desktop motherboards typically have a standard form factor and are
interchangeable while laptop motherboards are proprietary.
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What is the major difference between desktop and laptop
motherboards?
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1- mobility
2- size
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Which two characteristics make laptops a better choice than desktop
computers? (Choose two.)
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PC ExpressCard
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Which type of interface do current laptops use to achieve similar
expansion capabilities as desktops?
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third
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Which generation of cell-phone standards was the first to deal with how
to send and receive text, photographs, and video?
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Select Power Options from within the Control Panel.
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Where can a technician change the power schemes on a laptop running
Windows XP?
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Use a cleaning disc for optical drives.
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What is the proper way to clean optical drives?
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1- Use a lint-free cotton cloth.
2- Wipe the disc from the center
outward.
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Which two actions should be performed to clean the surface of CDs and
DVDs? (Choose two.)
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LCD
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Which display technology is most commonly found in modern laptop
computers?
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1- camera
2- printer
3- scanner
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Which three components commonly connect to USB or FireWire ports? (Choose
three.)
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1- disk drive
2- monitor
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Which two devices can be individually configured within Windows XP to
power off after the laptop has been idle for a given period of time? (Choose
two.)
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1- 34mm wide
2- 54mm wide
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Refer to the exhibit. Which two form factors are supported by the devices
shown in the graphic? (Choose two.)
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F8
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Refer to the exhibit. A laptop has these graphics on specific keys on the
keyboard. Which key would be used in conjunction with the Fn key to connect a
laptop to an external monitor?
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RAM
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A technician is replacing a laptop SODIMM. With what component is the
technician working?
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Attach the AC adapter.
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A technician has been called in to troubleshoot a laptop that fails to
power on. The technician repeatedly pushes the power button without any
results. What should the technician do next?
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Reset the laptop to the native resolution.
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A technician is responding to a helpdesk ticket for a laptop that has a
distorted image of the Windows desktop. What is one possible solution?
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Battery
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Which component should be removed before cleaning a laptop?
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1- What software has been installed?
2- How would you describe the
problem you are experiencing?
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Which two questions that a technician can ask during the troubleshooting
process are considered open-ended? (Choose two.)
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USB
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Refer to the exhibit. Which laptop component port is circled?
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Bluetooth
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Refer to the exhibit. Which type of connection is indicated when a laptop
LED is illuminated with the symbol that is shown?
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